Andaz Singapore ★★★★★(5 Stars Hotel)
5 Fraser Street
Singapore 189354
T: +65 6408 1234
IG: @Andazsingapore
Room Type: King Bay View Deluxe Room with Breakfast
Stayed: November 2021
Booking: Direct with Hotel
Andaz Hotel is part of Boundless Portfolio under World of Hyatt Group. A luxurious brand that provides guests opportunities to immerse themselves in distinctive experiences reflective of local culture. Andaz Singapore is the first Andaz hotel to open in Southeast Asia.
Andaz Singapore offers an unparallel and unique experience, drawing inspiration from the cultural crossroad of Kampong Glam, Bras Basah and Bugis, where arts and entertainment meet.
The hotel is located on the 25th to 39th floors of DUO tower, offers 342 guestrooms and suites.
 |
| The Rooms |
Location (10/10)
Situated in DUO, a pair of concave skyscrapers and hexagonal windows are a sight to behold in Bugis area. Duo is part of integrated development compromise of residence, retail spaces, offices and Andaz Singapore. It is connected to Bugis MRT and a short 20 minutes drive from Changi Airport.
 |
Sultan Mosque
Image Credit: Andaz Singapore |
Andaz Singapore is right in the epicentre of cultural melting pot. On one side, there is Kampong Glam, an old district with strong Muslim and Arabic heritage. On the other side, you have Bugis, a place where young and trendy blend with traditional Chinese heritage. A bit further, but within the walking distance, you have Little Thailand (Golden Mile), Little India and Bras Basah. A true cultural melting pot plus a gastronomic experience as well.
Not forgetting, the DUO Galleria also offer an extensive range of dining experience. In short, you got everything culture, food and shipping. What else do you want to ask for?
 |
| The Gong - One of the Restaurant at DUO Galleria |
Room (9.3/10)
Cleanliness (10/10). Space (10/10). Room Amenities (9/10). Ambience (9/10), Bed & Pillow (9/10), WiFi (9/10)
When you arrive at your front door, you will be greeted with a multi-function classical looking metal box, to tap your key card, inform the service crew if you need service or not to be disturbed. Plus, a hanger below to hang your delivery.
 |
| To Enter the Room |
The room is super spacious, with an estimated size of about 42 sqm, with a Super King size bed, built-in sofa, a round table, TV and minibar complete with coffee machine and mini-fridge.
 |
| King
Bay View Deluxe Room |
 |
| King
Bay View Deluxe Room |
I like the solid wood build bed frame. The mattress has the right density for me, firm yet cuddly at the same time (8/10 in firmness). The pillows are great in supporting the neck and giving us a great good night sleep.
 |
| The Bed |
Instead of the usual working table, the room comes with a round table. It is paired together with the sofa, giving it a holiday / family feel to the room instead for business function. Of course, you are still able to turn it into a working space as the individual chair is well padded and allow you to focus on your work.
 |
| Sofa, Dining Table / Working Table |
The room entertainment consists of a huge flat-screen TV, Bose speaker and high-speed WiFi. Good selections of TV channels and the WiFi connection are uninterrupted for streaming and work.
 |
| The Refreshment Area & TV |
 |
| BOSE Speaker |
For refreshments, you have Nespresso Coffee machine, an assortment of teas from TWG, a complimentary non-alcoholic beverage in the bar fridge plus chips and chocolate.
 |
| Nespresso, Boiler and Teapot Set |
 |
| Cups, Glasses, Tea and Chips |
 |
| Complimentary in-room Mini Bar (Non-Alcoholic) |
One of the most impressive designs in the room is the overall bathroom set-up. You get a walk-in wardrobe, an individual cubicle for the toilet with a mini washbasin, a huge shower and 2-metre benches for your basin and dressing table. WOW. It will be a double WOW if they manage to squeeze a bathtub inside (there is enough space though).
 |
| The Bathroom |
 |
| The 2-metre Bench and Dressing Table |
 |
| The Shower |
 |
| The Toilet |
 |
| The Walk-in Wardrobe |
 |
| The Funny Sandals "Stolen From Andaz Singapore" |
While the room comes with floor to rooftop size windows, I don’t like the solar control dots on the windows. From the bed, you will hardly notice, but once you get closer to the sofa, the dots become a distraction. It is like having black dots in your LED TV.
 |
| The Bay View |
 |
| The "Spoiler" Solar Dots |
Dining (7.75/10)
Breakfast (8.5/10), In-Room Dining (7/10)
Our room comes with a complimentary breakfast for 2 at Alley on 25. We both choose the Western Specialities as our mains. The Continental selections of pasty, waffle, fruits, cold cuts, etc are refillable, including the beverages.
 |
| Part of Continental Selections |
 |
| Western Specialities |
Since we have in $50 dining credit, we ordered in-room dining before we check out. Food arrived within 30 minutes after we place our order. We tried their Laksa, Risotto and Baked fish. The baked fish is overcooked, as it tasted firm and a tad dry. Meanwhile, the risotto comes with generous toppings, however, the arborio rice is way past the al-dente point. However, the Laksa is a must-order here. The broth is thick, rich and spicy, while the fresh prawns complemented the fish cake and rice noodle nicely.
 |
| In-room Dining |
 |
| Laksa |
I suggest you try out Mr Stork, the rooftop bar at Level 39 with a 360-degree city view if you are looking for a place to chill. We wanted to go back to 665 ºF to celebrate, unfortunately, it was close for renovation during that time.
 |
| Mr Stork |
 |
| Part of Alley on 25 |
Hotel Facilities (9/10)
Checking in at Andaz is almost seamless. There was a queue during check-in, however, the staff try to expedite the process as fast as possible. While waiting, we can get our refreshments from Andaz Coffee Cart.
 |
Andaz Singapore Lobby
Image Credit: Andaz Singapore |
 |
| Andaz Coffee Cart |
Swimming Pool on Level 25. We did not manage to try out the swimming pool, however, based on the photo, it looks awesome. The same can be said about the gym.
 |
| Swimming Pool (Image Credit: Andaz Singapore) |
 |
| The Gym (Image Credit: Andaz Singapore) |
Rooftop Level 39. A must visit here. Even if you are not having a drink at Mr Stork, you should visit the rooftop level. Walk around the parameter, take photos of the view or even just sit down to enjoy the atmosphere.
 |
| View from Rooftop - Level 39 |
For drivers, the car park is located in the DUO Tower. However, there is no complimentary parking during your stay. You have to pay the normal parking rate.
 |
| Parking Fees at Andaz Singapore |
Services (9/10)
The service team is very friendly and accommodating. From the check-in until check-out, we do not find any hick-up in with the service. Also, for my birthday, I received macarons and a birthday card from the Andaz team. Thank you!
 |
| Macarons & Birthday Card |
Other Perks (8.5/10)
With this booking, we also received:
- Complimentary in-room minibar (provided once per stay)
- SGD50nett Dining Credit for in-room dining or dining in all F&B outlets, excluding Bar Square. Valid for check-in from Sundays to Fridays only.
 |
| Express CheckOut Box |
CBK Verdict
It was a great experience staying at Andaz. Looking forward to our next visit, hopefully, we can experience the rest of the facilities. Cheers!!
