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| Image Credit: Singapore Airlines |
When we’re talking about the airlines in Singapore, two
things come to mind; Singapore Airlines and Scoot (of previously known as
TigerAir). Why the two? Well, Scoot is the subsidiary company of Singapore
Airlines, which makes it technically what you can call a breed of Singapore
Airlines. Although both round different pool of flyers as Singapore Airlines is
the national carrier while Scoot is the low-cost airline, however, the two have
it going when it comes to providing the best services for its flyers. You can
find cheap Singapore Airlines flight tickets
easily with various online air ticket booking
platform out there like Traveloka, but Scoot does not fall short of providing
the best deals as well.
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| Image Credit: Networkasia.net |
So, let’s put these two to battle it out, which is the
king of services, shall we?
Let the battle begins!
ROUND 1: On
Screen
Everything starts with the website. It may not seem like
it, but any good airline carrier website presents three important things on
their website, interactivity, convenience and transparency. Both Singapore
Airlines and Scoot got the first thing covered well. When you go over to
Singapore Airlines, you really have that sophisticated nature to its interface
that is consistent with its image as the primary carrier in Singapore. Scoot
looked much lively and laid back with the bright yellow colour that makes it
more relaxed and not too corporate-ish.
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| Screenshot from Singaporeair.com |
Both are quite easy to navigate as well, which brings to
the second element - conveniency. Everything is laid out on the homepage with
clear indicators of where to find what. Although Singapore Airlines have
drop-down menus for each of its features, which is a plus one while Scoot
provides a drop-down menu for only certain features on the site.
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| Screenshot from Flyscoot..com |
In terms of transparency, both are on par concerning the
extent of the information they provided. They are pretty clear cut and in
detail in both visually and language use.
I’m giving my points to Singapore Airlines for this one as
it provides extra convenience in terms of web navigation compared to Scoot.
Results: Singapore Airlines - 1 | Scoot - 0
ROUND 2: Off
Screen
For Round 2, we’ll be looking at the cool stuff both airlines
provide; Lounges and Club/Flyer perks. Let’s talk about the lounges, shall we?
Who doesn’t like VIP access to special airline lounges? If you’re going on
long-haul flights, then, you would definitely appreciate the greatness of
airport lounges.
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| Krisflyer Gold Lounge Image Credit: Singapore Airlines |
Singapore Airline has four different types of lounges,
First Class Check Reception, SilverKris Lounge, KrisFlyer Lounge, and Airline
partner lounges. Focusing on SilverKris Lounge, you will be greeted with
world-class comfort including facilities like bartender service, nursing room,
wheelchair accessible restrooms, meeting rooms and a wide selection of food
plus snacks.
Scoot’s Scoot-in-Style provide the comfort for business
and leisure. Although it’s operating hours is 24 hours, but the access duration
is strictly 3 or 6 hours max, so, you gotta get Scooting. Facilities provided
in shower rooms, workstations, massage chairs, and unlimited Wi-Fi connection.
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| Scoot Lounge Image Credit: Flyscoot.com |
I’m going with Scoot on this part, even though they have
the limited access duration because of the fact that it is very family-friendly
from my point of view. You don’t feel like you’re walking into a meeting room,
instead, you feel at ease to stretch out your legs while waiting for your
flight. Sometimes a backpacker would appreciate this kind of relaxed
environment. So, yeah, I’m going with Scoot for this one.
Results: Singapore Airlines - 1 | Scoot - 1
ROUND 3: Up In
the Air
The final battle that determines it all! We are narrowing
down on Meal. The meal is the most important, well, the meal of the day when
you’re flying. If you’re doing short routes, then, maybe it can be overlooked a
bit, but let’s say it’s an 8 to 10 hours flight and the only entertainment you
have for your belly is the airline food.
Singapore Airlines take great consideration on selective
diets, be it drafted by religion, diet or allergies. They pretty much have it
all, I reckon. It’s one of the Special Meals they provided for their passengers
that you will be able to request whenever you are onboard. They also have the
Book The Cook service where you can actually request your own signature dish
prepared first hand by their chefs. Of course, this kicks applicable to Suites,
First Class and Business Class passengers.
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| Chinese
Flavours at Singapore Airlines Business Class Image Credit: Businessclass.co.uk |
Scoot provides a deluxe meal, two deluxe sides, and a
drink. They present the best of local’s cuisine such as their famous Singapore
Signature Chicken Rice and Signature Nasi Goreng with Chicken Satay. Other
popular dishes including their Golden Fried Chicken with Rice and Signature
Laksa Goreng with Prawns (might I add, this is a new addition to their meal
selection). However, the downside is, meals are subject to availability on the
routes too. All food is Halal certified as well to provide for Muslim
travellers.
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| Scoot Biz Deluxe Meal Image Credit: frugalfirstclasstravel.com |
For this one, I’m going with Singapore Airlines. Why?
Because of the personalized service, the airline provides for its passengers. I
like my food specially crafted, and if it’s a very long flight I’m going
through, I would want my food to be as perfect as it can be.
Final results: Singapore Airlines - 2 | Scoot - 1
AND WE HAVE OUR WINNER!
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| Image Credit: Singapore Airlines |
Although, please be aware that I’m not disregarding one or
the other as each have its own preferences and features. This is just a brief
experimental analysis I’m presenting on my part. Let me know what you think
about both airlines! What are your experiences with them? Good? Bad? Somewhere
in between?
Let’s share the stories in the comment section below, and
I’ll see you in my next stories!
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